04 / Service index / WhatsApp Automation
WhatsApp Automation for Business
Your customers are already on WhatsApp. We put your bookings, follow-ups, payments and support there too, running automatically on the official API.
A WhatsApp enquiry is a conversation that has already started; a website form is a message dropped into a queue. That difference is why most businesses still lose enquiries at night, answer every message by hand, and never follow up. We build automation on the official WhatsApp Business API: instant replies, qualification flows, booking confirmations, payment reminders, broadcast campaigns to opted-in customers.
We are implementation specialists, not just software resellers. We design the flows, write the messages, integrate your CRM and catalogue, get your green-tick verification, and train your team, on whichever platform fits your budget.
DEMO See a WhatsApp automation flow running
Hi, do you have any slots tomorrow?
Good evening! 👋 Yes, tomorrow we have 10:30 AM and 4:00 PM open.
Reply 1 for 10:30 · 2 for 4:00
1
Booked ✅ 10:30 AM tomorrow.
You'll get a reminder at 8 AM with directions. See you!
This conversation happened at 11 PM. Nobody on staff was awake. The lead is booked, logged in the CRM, and will be reminded automatically.
This is the product.
The conversation on the left is a real flow we build (instant reply, qualification, booking, confirmation) running while your team sleeps. Every exchange is logged in your CRM, and tomorrow's reminder is already scheduled.
We design the flows, write the messages, and wire it to your systems. Your customers just experience a business that always answers.
SCOPE What a WhatsApp automation setup includes
- 01
Official API setup
Meta verification, green tick application
- 02
Flow design
Qualification, booking, reminders, re-engagement
- 03
Chatbot build
Answers FAQs, routes hot leads to humans
- 04
CRM integration
Every conversation logged against the customer
- 05
Broadcast campaigns
Compliant marketing to opted-in lists
- 06
Team training
Your staff runs it confidently after handover
FAQ WhatsApp automation questions
How much does WhatsApp automation cost in India?
Three separate costs, and most quotes only show you one. Our setup is ₹15,000-₹50,000 one-time depending on how many flows you need. The platform you sit on has a free tier, and paid plans commonly run ₹2,500-₹3,800 a month. Meta charges per conversation on top of that. We put all three in the quote so the monthly number is not a surprise.
Is this the official WhatsApp API or a hack?
Official only. Unofficial tools get numbers banned. We work with Meta-authorised platforms and follow opt-in rules, so your number and reputation are safe.
Will our WhatsApp number get banned?
Not if the setup is done properly. Bans come from scraping tools, unofficial automation and messaging people who never opted in. On the official API with real opt-in, your number is as safe as any business account. We also keep your existing number wherever possible.
Can we get the green tick verification?
We apply for it, but Meta decides, and it depends on whether your brand has independent press coverage and public presence. Anyone promising you a green tick is selling something they do not control. The automation works exactly the same without it.
Which industries does this work for?
Clinics (appointment booking + reminders), real estate (lead qualification), e-commerce (order updates + abandoned cart), education (admissions), services (quotes + follow-up). If your customers message you, automation pays for itself.
Do we still need staff to answer WhatsApp?
Yes. Automation handles the first reply, the qualification questions and the repetitive updates, so your team spends its time on the conversations that are actually worth a human. It replaces the tedious part, not the person.